假如顾客对你公司某个商品价格过高写来一封抱怨信,你作为一个外贸企业的销售,该如何不卑不亢去回复这封信呢?各位网友可以看看下面这封回复信,写得还是很好的。假如什么网友也想写一封的话,可以在文章下面的评论框直接发表,以供大伙来参考。

顾客抱怨信原文(节选其中一句话)
The prices are very high for us. For us to have the option to sell your products here in , we need an additional 30% discount.

[参考回复函]
Dear xxx,
I am glad to hear from you, and much concerned about your requirement in the letter.

Regarding our last quotation1, you consider the price to be high for you. I do think it is the common issue we face currently. As you know, the price of raw material goes up beyond our predict. We are proceeding2 to improve craft to lower the cosplayt effectively.

The market goes big for these products day by day. Most clients have urged us to complete their orders in spite of high price. They all agree that these products are of most potential high profits in the near future.

Provided we offer 30% discount to you, could you like to double your volume? If not, I would like to kick off 10% price to start an initial friendly cooperation between us.

Your further comment is highly appreciated.

Yours truly,

William