At the bank, Amber1 must wait for another client before it is his turn. Then she gets some general account information before being directed to the right place for opening a new account.

Clerk:Good afternoon, Miss. What can I do for you?

Lady:Could you give me my account balance. My account number is

Clerk:Just a moment, please Your name?

Lady:Barbara Winters.

Clerk:Here is your balance

Lady:Thank you. I want to make a withdrawal2 of $150.

Clerk: Here you go, Miss.

Lady:Thank you

Amber:Hello, Id like to open an account, please.

Clerk:Yes, Miss . Would you like to open a savings3 account or a checking account?

Amber:Just a savings account for now. Can you tell me how much interest my money will earn?

Clerk:The current rate is 4.5%. Youll have to go to the Customer Service desk to apply for a new account, Miss

Amber:I see. Thank you.

到了银行,需要先等前一个顾客办理完了才轮到Amber。在开户头之前她又问了一些有关这方面的知识。

Clerk:下午好,小姐。我能为你效劳吗?

Lady:你能帮我查一下我的账户吗?我的账号是

Clerk:请稍等一下。请问你的名字?

Lady:Barbara Winters.

Clerk:这是你的余额。

Lady:谢谢。我想取150USD。

Clerk:好了,小姐。

Lady:谢谢。

Amber:你好,我想开个户头。

Clerk:好的,小姐。你想开现金户头还是支票户头?

Amber:现在我只须一个一般户头。你能告诉我利息是多少吗?

Clerk:小姐,目前的利率是4.5%。你得去服务台申请一个新户头。

Amber:我了解了。谢谢。